Accessibility Policy

Accessibility Policy

Our Commitment to Accessibility

At Platten's, we are committed to ensuring that our website is accessible to all visitors, including those with disabilities. We believe that digital accessibility is a fundamental right and a key part of providing excellent customer service to our diverse community.

Web Accessibility Standards

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA standards. This means our website should be perceivable, operable, understandable, and robust for all users, regardless of their abilities or the technology they use.

Accessibility Features

Our website includes the following accessibility features:

• Alt text for images to assist users with screen readers
• Keyboard navigation support for all interactive elements
• High contrast color schemes and readable font sizes
• Descriptive headings and logical page structure
• Form fields with clear labels and error messages
• Video and audio content with captions and transcripts
• Mobile-responsive design that works on all devices
• Plain language throughout our content

Accessibility Challenges

While we strive to maintain high accessibility standards, some third-party content and booking systems may have limitations beyond our control. We continually work with our service providers to improve accessibility.

How to Contact Us

If you encounter any accessibility barriers while using our website or have suggestions for improvement, please contact us:

Phone: 01328 711249

Email: admin@plattens.co.uk

Address: Quayside, Wells-Next-The-Sea, Norfolk, NR23 1AH

We welcome your feedback and will work diligently to resolve any accessibility issues you report. Our goal is to provide an inclusive digital experience for everyone.